Terms & Conditions

TADA CAR RENTAL LLC
TERMS & CONDITIONS

Effective Date: November 11, 2026

These Terms & Conditions (“Terms”) govern reservations, rentals, payments, and use of vehicles provided by TADA Car Rental LLC (“TADA,” “we,” “us,” or “our”).

By making a reservation, submitting payment information, electronically accepting a Rental Agreement, or taking possession of a TADA vehicle, you (“Renter,” “you,” or “your”) acknowledge that you have read, understood, and agreed to these Terms, the applicable Rental Agreement, reservation confirmation, checkout disclosures, and any applicable insurance or protection-plan terms.

If a reservation-specific term shown at checkout differs from a general provision in these Terms, the reservation-specific disclosure will control for that reservation to the extent permitted by law.

1. RENTER ELIGIBILITY

The primary renter and all Authorized Drivers must:

Be at least 23 years of age.
Hold a valid, unexpired driver’s license acceptable to TADA.
Successfully complete any identity, driver’s-license, insurance, or payment verification required by TADA.
Provide accurate and truthful reservation information.
Meet any additional eligibility requirements applicable to the selected vehicle.

Renters age 23–24 are subject to a $20 per day Young Driver Fee.

Renters under age 23 are not eligible to rent.

Certain premium, specialty, or high-performance vehicles may have higher age or driving-experience requirements.

TADA reserves the right to decline or cancel a reservation when a renter does not satisfy applicable eligibility, verification, payment, insurance, safety, or vehicle-use requirements.

2. RESERVATIONS

Reservations are subject to:

Vehicle availability.
Successful payment authorization.
Driver verification.
Insurance or protection requirements.
Acceptance of the applicable Rental Agreement.
Final approval by TADA where required.

A reservation request does not guarantee availability until the reservation has been confirmed.

TADA may substitute a comparable vehicle when the originally reserved vehicle becomes unavailable because of mechanical issues, accidents, delayed returns, safety concerns, or other circumstances outside TADA’s reasonable control.

3. RENTAL RATES & PAYMENT

Rental rates may vary based on:

Vehicle.
Dates and duration.
Demand and availability.
Selected add-ons.
Insurance or protection products.
Discounts.
Taxes and fees.

The amount shown at checkout or in the reservation confirmation is the applicable reservation price unless subsequently modified by an approved extension or other authorized change.

Payment is generally required before possession or continued use of the Vehicle.

The Renter authorizes TADA and its payment processors to charge the payment method on file for authorized rental charges and amounts properly due under the Rental Agreement and these Terms, including eligible post-rental charges.

Authorized post-rental charges may include, where applicable:

Outstanding rental balances.
Additional rental usage.
Extensions.
Mileage overages.
Fuel.
Tolls and citations.
Cleaning.
Smoking.
Pet-related cleaning.
Damage.
Insurance deductibles.
Towing or recovery.
Other charges authorized by the Rental Agreement.

If amounts owed exceed the security deposit, TADA may charge the approved payment method on file for the remaining authorized balance.

4. SECURITY DEPOSIT

The standard TADA security deposit is:

$200

Certain premium, specialty, or higher-risk rentals may require a higher deposit when disclosed before the rental.

The deposit may be charged at the beginning of the rental.

Following vehicle return and inspection, TADA generally initiates the refund of any unused deposit within 2–3 business days.

Additional processing time may be required by the Renter’s bank or card issuer.

TADA may apply authorized amounts from the deposit toward:

Unpaid rental charges.
Fuel.
Mileage.
Cleaning.
Smoking.
Pet-related cleaning.
Damage.
Missing items.
Late return.
Tolls.
Citations.
Other amounts properly due.

5. INCLUDED MILEAGE

Unless otherwise stated in the reservation, TADA rentals include:

150 miles per rental day

Mileage exceeding the included allowance will be charged at the applicable per-mile rate disclosed for the Vehicle or reservation.

The excess-mileage rate may vary by vehicle or vehicle class.

An Unlimited Mileage add-on, when offered, applies only when purchased and confirmed for the reservation.

Tampering with the odometer or mileage-recording systems is prohibited.

TADA may use telematics or other reasonable records to determine mileage where necessary.

6. FUEL

The Vehicle must be returned with the same fuel level as provided at pickup, unless a prepaid-fuel option applies.

If the Vehicle is returned with less fuel than provided at pickup, the Renter may be charged:

Replacement fuel cost + $10 Refueling Service Fee

The Renter must use the fuel grade recommended by the vehicle manufacturer.

Damage caused by incorrect fuel, contamination, or misfueling may be charged to the Renter to the extent caused by the Renter or an Authorized Driver.

7. CONTACTLESS PICKUP & RETURN

TADA may provide contactless pickup and return using a lockbox, remote access technology, or another approved access method.

The Renter is responsible for:

Locating the correct Vehicle.
Protecting key and lockbox information.
Following pickup and return instructions.
Inspecting the Vehicle before driving.
Promptly reporting existing damage.
Taking requested pickup and return photographs.
Returning the key as instructed.
Securing and locking the Vehicle at return.

Lockbox codes, Vehicle-access information, and similar credentials may not be shared with unauthorized persons.

8. AUTHORIZED DRIVERS

Only drivers approved by TADA and, where required, listed on the Rental Agreement may operate the Vehicle.

The Renter may not:

Allow an unauthorized individual to drive.
Transfer possession of the Vehicle.
Subrent the Vehicle.
Permit another person to use the Vehicle outside the authorized rental.

Unauthorized use may constitute a material breach of the Rental Agreement and may affect applicable insurance or protection benefits.

9. PROHIBITED USES

TADA Vehicles may not be used for:

Racing or speed contests.
Reckless or dangerous driving.
Off-road driving.
Driving through floodwater or closed roads.
Driving while impaired by alcohol, drugs, cannabis, or another substance or condition that makes driving unsafe.
Criminal or illegal activity.
Transporting illegal goods or contraband.
Unauthorized towing or pushing of another vehicle.
Carrying loads beyond manufacturer limits.
Driver training or performance testing.
Subrenting or car-sharing.
Unauthorized commercial use.

Uber, Lyft, rideshare, delivery, commercial passenger service, or similar commercial use is prohibited unless TADA provides prior approval.

10. NO SMOKING OR VAPING

Smoking and vaping are strictly prohibited in all TADA Vehicles.

This includes cigarettes, cigars, vaping devices, cannabis products, and other burned or vaporized substances.

If smoking or vaping is detected:

Smoking Fee: $250

The Renter may also be responsible for separate physical damage caused by smoking, including burns, stains, or damaged interior components.

11. CLEANING

Vehicles must be returned in reasonably clean condition.

A $150 Cleaning Fee may apply when the Vehicle is returned with excessive:

Trash.
Dirt.
Spills.
Stains.
Odors.
Biohazards.
Interior contamination.
Similar conditions requiring substantial additional cleaning.

Physical damage is separate from the Cleaning Fee.

12. PETS

Pets are not permitted by default.

A pet may be transported only when a Pet Add-On is purchased and approved in advance by TADA Car Rental LLC.

Even when approved, the Renter must return the Vehicle free of excessive:

Pet hair.
Urine.
Feces or waste.
Stains.
Odors.
Other pet-related contamination.

If additional cleaning or odor removal is required:

Pet-Related Cleaning Fee: $300

Physical damage caused by a pet, including scratches, tears, chewed components, or damaged upholstery, is charged separately.

13. VEHICLE CONDITION & DAMAGE

The Renter must inspect the Vehicle before driving and promptly report any existing damage or condition concerns.

The Renter may be responsible for loss of or damage to the Vehicle occurring during the rental period to the extent provided by:

Applicable law.
The Rental Agreement.
Applicable insurance.
Any applicable protection plan.

Where legally recoverable and supported by the circumstances, amounts may include:

Repair or replacement costs.
Towing.
Storage.
Missing equipment.
Key or fob replacement.
Reasonable recovery expenses.
Loss of use.
Diminished value.
Reasonable claim-related expenses.

TADA may use pickup and return photographs, inspection records, repair estimates, mileage records, and telematics data to document Vehicle condition.

14. ACCIDENTS, DAMAGE & THEFT

If an accident, theft, vandalism, or significant damage occurs, the Renter must:

Stop safely and contact emergency services when necessary.
Notify TADA as soon as reasonably possible.
Contact law enforcement when legally required or requested by TADA.
Obtain other drivers’ insurance and contact information where applicable.
Take photographs and preserve relevant evidence.
Cooperate with TADA, insurers, claims administrators, and law enforcement.
Avoid unauthorized repairs except when immediately necessary for safety.

Theft, attempted theft, vandalism, or loss of keys should be reported immediately to TADA and, where appropriate, law enforcement.

15. INSURANCE & PROTECTION REQUIREMENTS

All renters must maintain insurance or rental protection approved by TADA for the entire rental period.

Approved coverage may include:

(a) an insurance or protection option offered through Wheelbase or another approved rental platform;

(b) a qualifying personal auto insurance policy verified and approved by TADA; or

Customers using personal auto insurance may be required to provide:

A current insurance ID card.
A declarations page.
Proof that the policy applies to rental vehicles.
Other verification reasonably requested by TADA.

TADA may verify coverage before releasing or allowing continued use of a Vehicle.

Liability coverage and physical-damage coverage may be separate insurance or protection products. Purchasing or maintaining one type of coverage does not necessarily provide the other.

All insurance and protection products are subject to the issuing provider’s:

Terms.
Exclusions.
Deductibles.
Limits.
Eligibility requirements.
Claims procedures.

TADA does not guarantee that a Renter’s personal insurance covers a particular rental Vehicle, accident, loss, claim, or circumstance.

The Renter remains responsible for applicable deductibles and amounts not covered by the applicable insurance or protection.

16. TOLLS, PARKING, TICKETS & VIOLATIONS

The Renter is responsible for:

Tolls.
Parking charges.
Traffic violations.
Camera violations.
Impound charges.
Similar assessments attributable to the Vehicle during the rental period.

These charges may be received by TADA after the Vehicle has been returned.

The Renter authorizes TADA to collect properly attributable amounts after return, together with any administrative fee properly disclosed for the reservation.

17. GPS, TELEMATICS & VEHICLE TECHNOLOGY

TADA Vehicles may contain GPS, telematics, connected-car, diagnostic, anti-theft, tracking, or similar technology.

Depending on the equipment installed, information may include:

Vehicle location.
Mileage.
Vehicle diagnostics.
Battery information.
Maintenance alerts.
Driving-related events.
Other Vehicle operational information.

This technology may be used for legitimate rental and fleet purposes including:

Vehicle security.
Fleet management.
Maintenance.
Roadside assistance.
Investigating unauthorized use.
Locating overdue, missing, or stolen Vehicles.
Lawful Vehicle recovery.

Tampering with, disabling, removing, disconnecting, blocking, or intentionally interfering with GPS, telematics, lockbox, safety, tracking, or diagnostic systems is prohibited.

18. RENTAL EXTENSIONS

Extensions are not automatic.

The Renter must request an extension before the scheduled return time.

An extension becomes effective only after:

TADA approves the extension.
The Vehicle remains available.
Required additional payment is completed.
The reservation is updated or otherwise confirmed by TADA.

Simply requesting an extension does not authorize continued possession of the Vehicle.

Additional rental charges and insurance or protection costs may apply.

19. DAILY & WEEKLY PAYMENT ARRANGEMENTS

Renters approved for daily or weekly payment arrangements must make each required payment no later than the scheduled:

Payment due time.
Return time.
Extension time.

If payment is not received by the applicable due time:

A $5 Late Payment Fee is assessed immediately.

An additional:

$5 Late Payment Fee

will be assessed for each additional 24-hour period that the required payment remains past due.

The fee is calculated on a rolling 24-hour basis rather than by calendar day.

Payment of a Late Payment Fee does not:

Approve an extension.
Extend the Rental Agreement.
Authorize continued possession of the Vehicle.

All extensions remain subject to TADA approval and required payment.

20. LATE RETURNS

Vehicles must be returned by the scheduled return date and time unless TADA approves an extension in advance.

An unauthorized late return may result in:

Applicable additional rental usage charge + $50 Late Return Fee

The additional rental charge is separate from the Late Return Fee.

Payment of the Late Return Fee does not constitute approval of an extension.

21. NON-RETURN & VEHICLE RECOVERY

If the Vehicle is not returned by the scheduled return time, TADA may allow up to 24 hours after the scheduled return time for the Renter to return the Vehicle and resolve all outstanding balances.

The Renter must pay the remaining outstanding balance within that period.

This period does not constitute an automatic rental extension.

Failure to return the Vehicle, maintain required payment arrangements, or comply with the Rental Agreement may result in lawful action including:

Contacting the Renter.
Reviewing Vehicle location information.
Recovering possession of the Vehicle.
Towing.
Storage.
Collection activity.
Legal action.
Contacting law enforcement when legally appropriate.

The Renter may be responsible for reasonable and documented towing, storage, and recovery costs resulting from the Renter’s breach or recoverable incident.

Nothing in these Terms authorizes conduct contrary to applicable law.

22. LONG-TERM RENTALS

A single Rental Agreement generally may not exceed approximately 30 days unless specifically approved by TADA.

To continue the rental beyond that period, TADA may require the Renter to:

Return the Vehicle for inspection.
Verify mileage and Vehicle condition.
Confirm that required insurance remains active.
Pay all outstanding amounts.
Complete required maintenance.
Enter into a new or renewed Rental Agreement.

Continued possession beyond the current Rental Agreement requires TADA approval.

23. EARLY RETURNS

If the Vehicle is returned at least 24 hours before the scheduled return time, the Renter is eligible for a refund of unused full rental days.

No refund will be issued for a partial unused rental day of less than 24 hours.

Example:

If a Vehicle is scheduled to be returned on Wednesday at 4:00 PM and is returned on Tuesday at 4:00 PM, one unused full rental day may qualify for refund.

Promotional, prepaid, discounted, or specially priced reservations may have different Early Return terms when clearly disclosed at booking.

Eligible Early Return refunds are generally processed within 5–10 business days, although the Renter’s bank or payment provider may require additional processing time.

24. CANCELLATION POLICY

Unless a different cancellation policy is clearly disclosed for a reservation, TADA’s current Wheelbase cancellation policy is:

14 or more days before pickup:
Full refund of the daily rental amount.

13–5 days before pickup:
50% cancellation fee.

4–1 days before pickup:
75% cancellation fee.

Same-day cancellation:
No refund of the daily rental amount.

Taxes, insurance or protection products, add-ons, processing charges, and other reservation components may be subject to separate refund terms where disclosed.

The cancellation policy displayed at checkout at the time of booking is incorporated into the reservation and controls if it differs from this general policy.

25. NO-SHOWS

Failure to arrive or complete required pickup requirements by the scheduled pickup time does not automatically entitle the Renter to a refund.

TADA may attempt to contact the Renter and may release the Vehicle if the Renter fails to:

Appear.
Complete payment.
Complete required verification.
Communicate with TADA.

Applicable no-show treatment will be governed by the reservation’s disclosed cancellation terms.

26. KEYS, LOCKBOXES & ACCESS EQUIPMENT

The Renter is responsible for keys, key fobs, lockboxes, access devices, and other equipment supplied during the rental.

Loss or damage attributable to the Renter may result in reasonable costs for:

Replacement.
Programming.
Repair.
Associated recovery.

27. BREAKDOWNS & MAINTENANCE

The Renter must exercise reasonable care of the Vehicle.

If a significant warning light, mechanical problem, unsafe tire condition, overheating condition, or other serious concern occurs, the Renter should safely stop operating the Vehicle where appropriate and contact TADA.

The Renter may not authorize non-emergency repairs without prior TADA approval.

TADA may arrange inspection, roadside assistance, repair, or Vehicle replacement depending on the circumstances and availability.

Damage caused by renter negligence may remain the Renter’s responsibility.

28. PERSONAL PROPERTY

TADA is not responsible for personal property left in or on a Vehicle except where liability cannot legally be excluded.

Renters should inspect the Vehicle and remove all personal belongings before completing return.

Recovered property may be held for a reasonable period before disposal or other handling consistent with applicable law and TADA procedures.

29. ELECTRONIC COMMUNICATIONS

By providing a phone number or email address in connection with a reservation, the Renter agrees that TADA may send rental-related communications including:

Reservation confirmations.
Driver-verification requests.
Payment notices.
Pickup instructions.
Lockbox instructions.
Extension information.
Return reminders.
Safety or maintenance communications.
Other communications reasonably necessary to administer the rental.

Marketing messages, where used, remain subject to applicable consent and opt-out requirements.

30. ELECTRONIC SIGNATURES

Electronic signatures, checkboxes, acknowledgments, and electronic acceptance may have the same effect as handwritten signatures to the extent permitted by applicable law.

By electronically accepting the Rental Agreement or these Terms, the Renter confirms that the Renter had an opportunity to review the applicable documents and agrees to the disclosed terms.

31. POST-RENTAL CHARGES

Certain charges may not become known until after Vehicle return.

Examples include:

Tolls.
Parking violations.
Camera citations.
Damage identified during inspection.
Excess mileage.
Fuel shortages.
Cleaning.
Smoking.
Pet-related cleaning.
Missing equipment.
Insurance deductibles.
Claims-related amounts.
Towing or recovery expenses.

Subject to applicable law and the Renter’s payment authorization, TADA may charge properly documented amounts to the payment method on file or otherwise seek payment.

32. THIRD-PARTY SERVICES

TADA may use third-party providers for services including:

Booking.
Payment processing.
Identity verification.
Insurance verification.
Insurance or protection products.
Electronic signatures.
GPS or telematics.
Messaging.
Roadside assistance.

Use of third-party services may also be subject to the provider’s own terms, insurance terms, and privacy policy.

33. WEBSITE INFORMATION

TADA attempts to keep Vehicle descriptions, pricing, photographs, availability, and policies accurate.

However:

Vehicle photographs may be representative.
Equipment and features may vary.
Availability may change.
Rates may change before a reservation is confirmed.

TADA will generally honor confirmed reservation terms except where a change is necessary because of fraud, error, illegality, Vehicle unavailability, safety concerns, or another circumstance requiring correction under applicable law.

34. LIMITATION OF TERMS

Nothing in these Terms:

Waives a legal right that cannot lawfully be waived.
Expands or reduces insurance coverage contrary to an applicable insurance policy.
Alters the terms of a third-party protection plan.
Authorizes conduct prohibited by law.

Insurance and protection questions remain subject to the controlling insurance or protection-policy documents.

35. GOVERNING LAW

These Terms and TADA direct rentals are governed by the laws of the State of Georgia, except where applicable law requires otherwise.

Venue and dispute-resolution provisions contained in a signed Rental Agreement will control where applicable.

36. SEVERABILITY

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain effective to the fullest extent permitted by law.

TADA’s failure to enforce a provision on one occasion does not waive the right to enforce it later.

37. CHANGES TO THESE TERMS

TADA may update these Terms periodically.

Changes become effective when the revised Terms are posted.

A material change will not retroactively alter a confirmed reservation where prohibited by applicable law.

The version generally applicable to a reservation is the version presented or incorporated at the time of booking, subject to any later mutually agreed modification.

38. CONTACT US

Questions regarding a reservation or these Terms may be directed to:

TADA Car Rental LLC
Duluth, Georgia
Phone / Text: (678) 428-2312
Website: tadarent.com

For urgent rental issues, accidents, Vehicle problems, payment issues, or return-related concerns, please contact TADA as soon as reasonably possible.